Post Purchase Support

Installation Instructions, Warranty Information, and Care & Maintenance Guides.

Have questions about the Black Bear Mountain Stone warranty? Need installation assistance for stone veneer and brick veneer? Wondering how to clean and maintain them? We're here to help! Reach out with any questions you have. Contact us.

Black Bear Mountain Stone - Stone Veneer - Lime Stone Adaline

Installation Instructions

Perfect for both interior and exterior installations, as well as residential and commercial applications. Download our installation instructions.

Installation instructions
Black Bear Mountain Stone - Stone Veneer - Stack Stone Glacier

Warranty Information

Our stone veneer and brick veneer are built to last, backed by our 50-year limited manufacturer's warranty. Download our warranty details.

Warranty information
Black Bear Mountain Stone - Stone Veneer - Hackett Stone Ozark

Care & Maintenance

Discover how to care for and maintain your stone veneer. Download our care and maintenance guide.

Care & maintenance
Black Bear Mountain Stone - Stone Veneer - Stack Stone Black Forest

Frequently Asked Questions

Find answers to some of the most frequently asked questions about our stone veneer and brick veneer.

Frequently asked questions
Black Bear Mountain Stone - Stone Veneer - Stack Stone Ozark

Heart of Stone Blog

Discover helpful articles on selecting the right color and profile for your project, installation tips, care and maintenance advice, and other valuable information.

Heart of stone blog

Fire Pit Owner's Manual

Step-by-step installation instructions, detailed warranty information, and essential care and maintenance guidelines to ensure safety, and peak performance.

Fire pit owner's manual

We’re here to make your stone veneer purchase smooth and effortless from start to finish. Whether you're a homeowner, contractor, or designer, our team is dedicated to providing expert support throughout the process. From installation advice and care & maintenance tips to answering warranty questions, we're ready to assist. We know every project is unique, and we’re here to help you achieve the perfect look with confidence. Contact us today, and let’s bring your vision to life!

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Recent Blog Posts

  • Black Bear Mountain Stone - Stone Veneer - Stack Stone Ozark

    Stone Veneer and Heat Sources

    Manufactured stone veneer can be safely installed near heat sources such as fireplaces, wood-burning stoves, chimneys, outdoor grills, and kitchens when it is installed correctly. While manufactured stone veneer itself...

    Stone Veneer and Heat Sources

    Manufactured stone veneer can be safely installed near heat sources such as fireplaces, wood-burning stoves, chimneys, outdoor grills, and kitchens when it is installed correctly. While manufactured stone veneer itself...

  • Black Bear Mountain Stone - Stone Veneer - Stack Stone Black Forest

    Is Stone Veneer Waterproof?

    No, manufactured stone veneer is not waterproof, but it is water-resistant when properly installed. Because manufactured stone veneer is a porous cement-based product, it can absorb moisture over time. A...

    Is Stone Veneer Waterproof?

    No, manufactured stone veneer is not waterproof, but it is water-resistant when properly installed. Because manufactured stone veneer is a porous cement-based product, it can absorb moisture over time. A...

  • Black Bear Mountain Stone - Stone Veneer - Ledge Stone Amber

    Elevate Your Home with a Stone Veneer Fireplace

    Manufactured stone veneer is one of the most effective ways to update an outdated fireplace. It provides the appearance of natural stone while being lighter, more affordable, and easier to...

    Elevate Your Home with a Stone Veneer Fireplace

    Manufactured stone veneer is one of the most effective ways to update an outdated fireplace. It provides the appearance of natural stone while being lighter, more affordable, and easier to...

  • Black Bear Mountain Stone - Stone Veneer - Lime Stone Adaline

    Stone Veneer Mortar vs. Adhesive

    Type S mortar is the preferred bonding material for manufactured stone veneer because it provides high compressive strength, superior moisture resistance, and long-term durability. Unlike most construction adhesives, it is...

    Stone Veneer Mortar vs. Adhesive

    Type S mortar is the preferred bonding material for manufactured stone veneer because it provides high compressive strength, superior moisture resistance, and long-term durability. Unlike most construction adhesives, it is...

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