1. Is Black Bear Mountain Stone sold in stores?

When it comes to your home renovation or building project, we know and appreciate how important it is to choose the right product. While we do our best to offer high quality images of all of our products, sometimes you need more than just images, so while we do not currently sell our products in store, we offer samples of all of our brick veneer and stone veneer! Our samples, on average cover a 6"x6" area and are actual product. Our samples allow you to see and touch the product and get a good understanding of weight, thickness, color and color variation, etc.

We encourage all of our customers to test our samples to ensure they meet your standards and expectations, and of course if you have any questions please let us know, we are more than happy to help you!

And as an added bonus when you purchase Black Bear Mountain Stone samples we cover the shipping (applies to the continental USA. For orders shipping to Canada, Alaska, Hawaii and Puerto Rico please contact us for shipping rates.).

2. Is there a difference between architectural stone, cultured
stone, and manufactured stone veneer?

No, most stone veneer and brick veneer which are derived from molds and are made to look like natural stone siding or real brick siding are often referred to by any and all of these names.

3. What is Black Bear Mountain Stone made of?

Black Bear Manufactured Stone Veneer is made from Portland cement and iron oxide pigments for coloration. Portland cement keeps Black Bear Mountain Stone lightweight compared to natural stone and real brick siding.

4. What is the warranty on your stone veneer and brick veneer?

Warranty is for a period of 50 years covering manufacturing defects as long as it is used on structures conforming to local building codes and installed according to manufacturer’s written instructions. Damages resulting from wall movement, settlement of the structure, staining, oxidation, paint or contact with chemicals will not be covered under this warranty.

Warranty coverage is limited to replacement of defective materials only; labor cost will not be covered. Manufacturer’s warranty must be validated with original paperwork. For full warranty details or to download a PDF copy please see our post purchase support page.

5. Can I return Black Bear Mountain Stone?

We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase. For further information please see our full terms of service.

6. I have more questions; can I contact Black Bear Mountain Stone?

For general information and questions please call: (864)882-8960 Mon. - Fri. 8am - 5pm (EST) or email: info@blackbearmountainstone.com we are more than happy to help you. Or you can submit your questions via our contact us page.